FAQ for Ohio
Table of Contents
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After logging in to Ohio OHCORS 2.0, expand the Services header on the left column of the screen and select IRP.
· On the next screen, select ADD VEHICLE from the Vehicle menu box
· Specify the Fleet number and Fleet Expiration Year for the vehicle being added and click Proceed
· The system will navigate to Vehicle details
· The Vehicle Detail screen will gather information for each vehicle added to the fleet
· Mandatory fields are indicated by a red asterisk mark “*”
· At the top of the screen, there is the Vehicle feature that allows users to find an existing vehicle in Ohio Vehicle
o Enter a combination of Title number and Document Control number to find your vehicle titled in Ohio jurisdiction and click Search
o If the title is applied within Ohio, enter Applied For and click Search
o For non-Ohio titled vehicles, enter Title number and Title jurisdiction, and click Search
· The system will search for the information and, if found, will populate the vehicle information on the screen
· If the vehicle match exists in the system, some information will be populated either from the Ohio Title interface or from previous information entered in OHCORS 2.0
· If a weight group needs to be added, click on the Weight Group tab from the progress bar displayed at the top of the screen and add the weight group
· If the Weight Group has a variance of 10% or more then the weight group must be created by OHBMV team
· If a Temporary Authority is required, select the TA checkbox. After you have entered the required information, click Proceed from the command line and the system will perform edits to ensure that you have entered all the mandatory fields and they are correct to the extent possible.
· Click Proceed to save the vehicle information
· A new Vehicle Detail screen will display with empty fields for entering details of another vehicle, if required.
o If any of the information needs to be updated after the vehicle has been stored in the system, click Vehicle List from the command line and a list of vehicles added during the supplement will display
o Click on the Select link from the left of the Unit Number in the selection list and the vehicle details will display
o Update information as required and click Proceed
o You can delete a vehicle from the supplement by clicking Cancel Vehicle from the command line
o Once information for any vehicle has been updated, click Proceed to go to the Verification screen
o Verify the information and click Proceed from the verification screen to display the details screen
· Once all the vehicles are correctly added to the system, click Done to display the Web Processing Screen
· Review the required documents for this transaction by clicking Vehicle Checklist on the Web Processing screen
o Click on Browse to select a file to be uploaded
o The user can select the type of document to be uploaded from the Document Type drop down list
o External users must upload only one file at a time and ensure that the file size is less than 4 megabytes
o Enter any appropriate comments to assist the internal users in the review and processing of the transaction.
o External users should ensure that a valid email address exists on the fleet record to receive email notifications related to processing payment for a supplement or any additional action required
o Once all the vehicle documents are uploaded, click Submit
After logging into the OHCORS 2.0, expand the Services header on the left column of the screen and select IRP.
· On the next screen, select the Renew Fleet option from the Fleet menu tile
· Select Proceed for the information to populate in the grid and click on Select to display the Account screen
· Account Detail Screen
o Ensure the accuracy of the account information
o If the Account Name or Physical Address has changed, the user must contact OHBMV to update this information on the record
o After reviewing the account information, select Proceed to display the Account Verification screen
o Select Proceed from the verification screen to proceed to the Fleet Detail screen
· Fleet Detail Screen
o The fleet information screen will populate details from the previous year
o Legal Name and Physical Address will be populated with the most current information from the Enterprise level and is protected
o The carrier can update certain fleet information during Renewal such as contact information, mailing address, fleet type and commodity class, if needed
o The Fleet Effective Date, Fleet Expiration Date, and First Operated Date will populate based on the renewal period and cannot be changed
o Select Proceed to display the Fleet Verification screen
o Click Proceed again to update the fleet information and proceed to the Distance Detail screen
· Distance Screen
o The Distance Details screen will display all the jurisdictions with the Distance Type defaulted to Actual
o The user must manually enter actual distance traveled in each jurisdiction and check the ‘We certify that the actual distance submitted is accurate’ checkbox
o The Map link on the Distance Details section displays a map consisting all IRP jurisdictions. User can refer to the map by clicking Show Map link or click Hide Map once they are done referring it
o Click Proceed from the command line to display the Distance Verification screen
o If the distance is correct, click Proceed again to display the Weight Group Selection screen
· Weight Group Screen
o The user has the ability to update any existing weight groups or add a new weight group, if required
o You can select the weight group to process, by clicking on the Select link next to the weight group number
o Update the weights as required and click Proceed to the verification screen
o Note that the weight for a specific jurisdiction can only be reduced during renewal period. If there is a variance of 10% or more, the weight group must be completed by OHBMV
o Select Done once you have completed adding or modifying weight groups and the Vehicle Processing screen will display
· Vehicle Screen
o On the Vehicle processing screen for the Renewal supplement, the user can view the list of vehicles due for renewal
o The system also allows users to Amend and/or Delete a vehicle(s) from the fleet
o User can process either Amend Vehicle or Delete Vehicle – one supplement at a time. Select the radio button for one of the two supplements and click Proceed to process that supplement
o Select Amend Vehicle radio button to amend vehicle details and click Proceed to view the Amend Vehicle screen
o Place the cursor in the Unit No. field and the available unit numbers will populate in a drop-down. If no unit numbers populate, type initial digits of the unit number to populate the details
o Select the unit number from the list that appears and select Search. This will populate vehicle details on the screen
o Amend vehicle details as required and click Proceed to continue to the verification screen
o Verify the details updated and click Proceed from the verification screen to display the Vehicle Details screen again
o Amend another vehicle by looking up for the unit number, if required
o Once you have completed amending required vehicle(s), click Done
o The system navigates to the Vehicle tab to display the list of all existing vehicles
o Click Vehicle List from the command line to update details for any of the amended vehicles again, if required
o Vehicle List screen will display a list of vehicles that have been amended during the supplement. Click Select to view the Vehicle Details screen.
o Once you are done amending the vehicle information, click Done to navigate to the Web Processing Screen
· Web Processing Screen
o The system displays the Web Processing screen where the user must upload the required documents related to the supplement
o The instructions to scan/upload documents are displayed at the top of the screen. Follow the instructions and click Proceed once you have completed uploaded the required documents.
o In the VIN field, type the VIN number manually or place the cursor in the field to view a list of available VIN numbers. If a list of existing VIN numbers is displayed, select the preferred VIN number from the list.
o To upload required documents manually, select a document from the drop down available or click ‘All Vehicles’ checkbox to upload all documents at once
§ If you select a document type from the drop down, click on Browse
§ This opens a window from where you can select the document. Click on Upload after selecting the document. The system allows to upload one document at a time. Ensure that the document format is PDF.
§ Once you click Upload, the Vehicle document will appear in the grid
o To delete a document, select the Delete link next to an uploaded document
o External user can also fax or email the supporting documents by checking the ‘I will fax or email my support documents for this transaction to the IRP processing center’ checkbox
o Click on Proceed to navigate to the Billing screen
· Billing Details Screen
o On the Billing Details screen, verify all the information. Select the preferred invoice type from the Invoice Report Type drop down
o Add a comment, if required, by clicking the plus icon next to Comments section header
o After adding the comment in the comment box, click Add/Update Comment to update the comment to the transaction
o Click Proceed and the system calculates the fees to display the total amount due for the supplement
· Payment Details Screen
o Once you proceed from the Billing Details screen, the system displays a message at the top of the screen indicating that the Billing has been completed successfully and the Invoice report is generated. The Invoice will display in a new pop-up window.
o If the invoice fails to generate, ensure you have disabled pop-up blockers and click ‘View Invoice Report’ link from the bottom of the screen to regenerate the invoice report
o Click Proceed to go to the Payment Verification screen
· Payment Verification Screen
o The Payment Verification screen will display a warning message related to the renewal supplement
o Verify the information on the screen and click Pay to initiate payment for the transaction
· Cart Management Screen
o The Cart Management screen displays the transaction details along with the amount to be paid
o Click Proceed to process the payment for the supplement
· Payment Screen
o The Payment screen displays instructions at the top of the screen to guide users through the payment process
o The external users must click on ‘Make Electronic Payment’
o The system then redirects to the LexisNexis payment portal where the user must enter either the Credit Card or Personal Check information
§ Follow the instruction on the payment portal and enter all the required information. On the last screen, make sure you print or capture the screen to save the payment receipt for future reference
§ Close the LexisNexis Payment window after saving the receipt. The system redirects back to the OH BMV IRP page
· Back to the Payment Screen
o The Payment Type, Payment No, and Payment Amount populates on the Payment screen based on payment made through the external payment portal
o Click on Apply Payment/Generate Credentials to complete the payment
· Complete Transaction
o A pop-up window containing a payment receipt open up. It may contain credentials related to the supplement, if applicable.
o The system redirects back to the IRP main menu selection page with relevant confirmation messages and/or warning or error messages pertaining to the supplement performed
· PDFs do not open in Chrome automatically
o We are aware about this issue and working towards fixing it. To report the issue, navigate to the top right of the screen and click More > Help > Report an issue. Add details to help us fix the issue faster.
o Generally, PDFs open in Chrome automatically when you click on a PDF file you want to view. If the PDF files download to your system instead of opening in a Chrome tab, it is likely that the Chrome PDF viewer is disabled.
· Open PDFs in Chrome
o Launch Google Chrome on your computer
o From top right of the screen, click on Settings as shown below
o The following screen will appear. Now click Advance from the bottom of the screen.
o From the Privacy and Security section, click on Site settings
o Scroll to the bottom of the screen and click PDF documents
o Disable the ‘Download PDF files instead of automatically opening them in Chrome’ toggle button
Chrome will now open all PDF files in a new tab automatically when you click on one.